Contact

How Can We Help?

Whether you need guidance on patio furniture or have a question about your order, our team is ready to help.

We typically respond within 24 hours
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Email
support@Solaireliving.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
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Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.

How can I track my patio furniture order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery in real time. If you have any trouble locating your tracking details, feel free to contact our team.

What is your return policy?

We want you to love your new outdoor space. If something is not quite right, please contact us within 30 days of delivery to start a return or exchange. Items should be unused and in their original packaging.

Can I exchange a patio dining set for a different style?

Yes, exchanges are available for items in unused condition within 30 days of delivery. Contact our team and we will help coordinate the swap for a style that better fits your space.

What materials are your patio furniture sets made from?

Our collections feature weather-resistant materials such as powder-coated aluminum, all-weather wicker, and UV-resistant fabric. Each piece is designed for long-term outdoor use across seasons.

Do your pergolas require professional installation?

Most of our pergolas are designed for straightforward at-home assembly with included hardware and detailed instructions. For larger structures, we recommend having a second person to assist during setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Replies

Our team responds to every inquiry within 24 hours on business days.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Quality Craftsmanship

Owned and operated by Solaire Living, every piece is crafted with weather-resistant materials built for outdoor durability.

Free Shipping

Most orders ship free within the Continental U.S., with no order minimum required.